High-Profiled Telecom Services Unit

Comptel, a leading telecom solutions developer, was looking to establish a better and more efficient customer service for its EMEA telco customers.

case study comptelBrief

The company partnered with Bianor for what proved to be an extremely beneficial long term relationship.

Solution

A new professional dedicated unit was set up for the delivery and support for Dynamic OSS & back-end telecom systems analysis, assisting in Comptel business of providing worldwide services for Communication Service Providers (CSPs).

Result

Comptel received a virtual extension of engineering and consultancy capacity, a full provision of office space, infrastructure and administration, the ability to meet tighter time-to-market requirements, better and timely customer service, flexibility of unit size scaling and reduced operations risk.

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